Our TA quality principle is excellently positioned
Our TA quality principle has a solid design. It is based on four pillars: expert native speakers, reliability of delivery, personal contact and a client-friendly glossary. Each pillar is an asset for you as a client.
Quality is like an elixir of life
Quality is like an elixir of life with each translation. It forms the basis and is crucial to the success of the content. Our TA quality principle hits the mark thanks to its client focus. With our TA quality principle, it is as though we are handing you a certificate of warranty. This is part of the process from the time you decide upon using our services up to delivery of the final translation. The four pillars of our quality principle are deployed for each translation project:
- Reliable delivery
- Competent native speaker
- Individual client glossary
- Personal contact
Reliable delivery ensures security
Quality is largely a term that is difficult to define in a specific way. It always depends upon various factors and differs according to the project and specialty. Our TA quality principle offers you a guideline for our translation process. We place particular importance upon reliable delivery and adhere strictly to the delivery times we have agreed with you. We are at your disposal at all times and keep you updated on an ongoing basis regarding the status of your translation. Our business principle is largely founded on reliability.
The expertise of native speakers is the key to our success
For each translation we rely on the knowledge of native speakers. Our mother-tongue linguists are trained and certificated translators with excellent knowledge of their languages. All translators are chosen via the application of a strict individual selection process. We place great importance on the continuous evaluation of our translators. We thereby rely upon ongoing quality checks and client feedback. Our native speakers work in various languages and hold relevant diplomas in these. Process-orientated order handling is an important part of each translation. It is the only way to ensure a seamless procedure.
Individual customer glossary for continuous improvement
A client-focused glossary is key to continuously improving our quality and we expand this glossary for each translation. When creating the translation memory, we use a CAT tool and we always consult with you when developing a glossary.
Your personal contact is at your disposal
At our translation agency you can always rely on personal contact. Working in partnership is extremely important for us. You will be supported by your contact for all translations. They assist you, give advice and inform you of any developments.
Our TA quality principle is far from empty words. We have consciously selected the pillars mentioned and the client is our primary concern. We are only satisfied with our work if you are too and we are aware this is a particular challenge. Your content is in safe hands with our language experts.
Our staff are at your disposal to answer any questions for you. You can of course use our contact form. We will be pleased to advise you.